NEO-SOCIAL STUDIO PRIVACY POLICY

Last update: August 30, 2025

CONTACT

After reviewing this policy, if you have additional questions, want more information about our NEO-SOCIAL STUDIO Privacy Policy, or would like to raise any concerns, please contact us by e-mail at Questions@NEO-SOCIAL.app.

ABOUT

NEO-SOCIAL is a Membership-based social experience app designed to help Members create a social life that meets their needs and that of those around them.

1. INTRODUCTION

NEO-SOCIAL (“us,” “we,” or “our”) is committed to protecting the privacy of its Members and Contributors. This Privacy Policy explains how we collect, use, Collaborators data and information when Collaborators use our platform and related services (the “Services”), as well as the responsibilities Collaborators have to protect Member data under their Collaborator status with NEO-SOCIAL.

Our products, features, and offerings are available through:

  1. Applications — our mobile app, webpages, and application programming interfaces (APIs).
  2. Off-platform services — including entry management, sponsorship, and marketing.
  3. Sites — our online and social media spaces.

Together, these are referred to as the NEO-SOCIAL Properties or simply our Services.

For clarity:

  • A Collaborator (also referred to as a ‘NEO-SOCIAL Studio Member,’ ‘Event Creator,’ or ‘Event Designer’) is any user—including event creators, organizers, venue operators, artists, promoters, and DJs— who is invited to use our Services to publish events for Member discoverability on the NEO-SOCIAL platform. For the purposes of this Agreement, this collective group of users is referred to as ‘Collaborators.’ In this Privacy Policy, ‘Users,’ ‘you,’ or ‘your’ refers to all Collaborators using our Services under these terms.
  • ‘Members’ are individuals who sign up for our subscription services and hold an active Membership Subscription with NEO-SOCIAL. For the purposes of this Agreement, and solely to describe the rights of those who hold even temporary or limited access to our services, such as platform Guest Pass holders, event ticket holders, or those whose Membership has lapsed but still retain some access, we refer to this collective group as "Members" throughout this Policy.

All Collaborators remain bound by the Collaborator Agreement, which outlines your responsibilities to safeguard Member data separate from, and in addition to the protections described in this policy.

NEO-SOCIAL is owned by NEO-SOCIAL LLC with its principal place of business in New York State.

2. PRIVACY STATEMENT

2.1 Application – When you use or interact with NEO-SOCIAL through our Services, we may collect certain Personal Data. This Privacy Policy sets forth:

  • How NEO-SOCIAL manages data and information with respect to Collaborators
  • Outlines our policy for how Collaborators and any third parties they work with must handle Member data

It further covers how to remain compliant with applicable privacy obligations. This includes:

  • Personal Data – information that can be used to identify an individual, whether a Member or a Collaborator.
  • Data gathered from Members – information gathered through the Services that may be shared with STUDIO Collaborators as part of their platform access.

We take the privacy of all parties seriously and have created this Privacy Policy to ensure transparency and protection for both Members and Collaborators and anyone else who engages with the NEO-SOCIAL platforms. Please read it carefully, as it contains important information regarding the gathering, use, and protection of your Personal Data.

Notably: Non-Personal Data refers to information that does not identify a specific individual. We may gather Non-Personal Data when you interact with our Services. The practices described in this Privacy Policy apply to both Personal and Non-Personal Data.

THE FOLLOWING SECTIONS COVER NEO-SOCIAL's RESPONSIBILITY OVER COLLABORATOR PRIVACY AND DATA PROTECTION RIGHTS

3. GATHERING OF COLLABORATOR PERSONAL DATA

When we gather personal data, we gather this information directly for the purposes of operationalizing our services. In some cases, we gather the information for our direct use. In some other cases we may gather it on behalf of third parties who support the operation and functionality of the NEO-SOCIAL platform. This distinction is important under certain data protection laws and is explained in more detail below.

4. USE OF COLLABORATOR PERSONAL DATA

In relation to Collaborator data, we may use the information we gather to provide and improve our Services, communicate with you about your account and events, send you Marketing emails and newsletters, and personalize your experience. We may also use the information for research and analytics purposes, and to comply with legal obligations.

We gather and use the Personal Data in a manner that is consistent with this Privacy Policy, and applicable privacy laws.

5. INFORMATION GATHERED FROM COLLABORATORS

5.1 We gather information you provide directly to us which may include:

  • Contact details - such as current address, phone number, or email
  • Business information - such as DBA names, venue address if applicable, product and experience descriptions, or website address
  • Financial information - such as bank account or other payment account details
  • Identification information - such as tax identification numbers, date of birth, passport or driver’s license number, country of origin, or copies of government-issued identification documents
  • Your images or recordings – we might get photographs, or recordings you’ve published through the NEO-SOCIAL Platform. We may reproduce and/or publish your images or recordings (as part of a general photograph of an event) on the NEO-SOCIAL Platform and in other promotional materials, social networking channels and other materials related to the NEO-SOCIAL Platform;
  • Publishings – we may gather information tied to you as a Collaborator, which may include information about events you’ve published, drafted, guest, feedback you may receive or reviews Members submit regarding your events
  • Location data – we may gather your IP address, and if you allow us to connect to your device’s geolocation functionality, we may gather your GPS data. We will use the location data to improve personalized experiences or help aggregate information about Members that are most geographically relevant to you. You can turn off the App's ability to access your geolocation at any time through your device’s general or privacy settings;
  • Your interactions with us – for example if you send us information via email, survey, social media, customer service communications or other methods, this may be stored on our systems; and
  • Technical information – when you use the NEO-SOCIAL Platform, we automatically receive and record information on our server logs from your browser or mobile platform, including the location, IP address, strictly necessary cookie information and details about the page you requested. We may also gather information regarding your use of the NEO-SOCIAL Platform, mobile device information and browser information.

5.2 We may gather this information to:

  • Verify your identity and the identity of any relevant business entities
  • Assess the validity and legality of transactions conducted through the Services
  • Confirm eligibility to use Collaborator Services
  • Operationalize app functionality

Where applicable, we may share Registration Data and related information with the appropriate audiences — whether Members or trusted third parties — in order to operate the Services, including:

  • Business address and contact information
  • Payment processing partners (e.g., Stripe)
  • Card networks and alternative payment systems
  • Banks and other financial institutions involved in processing your transactions
  • Creating events and experiences for STUDIO Collaborators

We may also use third-party services, including credit reporting or identity verification agencies, to confirm the accuracy of the information you provide and to perform required due diligence.

We process this information where necessary to:

  • Comply with legal obligations, including anti-money laundering (AML), know-your-customer (KYC), tax, and financial reporting requirements
  • Fulfill contractual obligations in providing Collaborator Services
  • Protect against fraud, misuse, or unauthorized use of the platform
  • Protect our legitimate business interests in maintaining the security and integrity of NEO-SOCIAL

5.3 Information We Obtain from Other Sources - In addition to the information you provide directly, we may gather or receive Personal Data about you as a Collaborator from other sources, including third-party sources. This may include NEO-SOCIAL Members (e.g., when a Member shares feedback or registers for your event), payment processing partners (such as Stripe), banks and financial institutions, credit reporting agencies, third-party service providers, or marketing and events partners. We use this information in accordance with this Privacy Policy and applicable data protection laws.

6. DEVICE PERMISSIONS

Certain features of our mobile application may require access to your device’s location, camera, microphone, or contact list. We will request your permission before accessing this information and you may choose to deny or revoke access through your device settings at any time.

7. COMMITMENT TO PRIVACY

NEO-SOCIAL will never sell your Personal Data. We only share your information as described in this Privacy Policy and only with Members or trusted third parties necessary to provide and improve our Services, meet legal obligations, or protect the security of our community. We apply technical, administrative, and organizational safeguards designed to keep your information secure and to prevent unauthorized access, use, or disclosure.

8. ADDITIONAL PROTECTIONS

Where applicable law (such as the EU General Data Protection Regulation or the California Consumer Privacy Act) provides you with additional rights—such as the right to access, correct, delete, or restrict the processing of your Personal Data — NEO-SOCIAL will honor those rights in accordance with the requirements of the law.

9. MARKETING AND PROMOTIONAL USE OF COLLABORATOR INFORMATION

By using the NEO-SOCIAL platform, Collaborators grant NEO-SOCIAL the right to identify them as a Collaborator and to reference their use of the platform for marketing, promotional, and business development purposes. This includes the right to use Collaborator names, logos, trademarks, images, and other identifying brand materials (“Visual Marks”) in NEO-SOCIAL’s websites, applications, press releases, case studies, marketing materials, and presentations.

Collaborators acknowledge that this limited use does not constitute a violation of their privacy and agree that they have no right to compensation or further approval for such uses, provided that NEO-SOCIAL uses their Visual Marks in a manner consistent with reasonable brand guidelines (if supplied).

10. DATA STORAGE AND SECURITY OBLIGATIONS

10.1 NEO-SOCIAL is responsible for storing and safeguarding Collaborator Personal Data that is gathered, transmitted, or otherwise processed directly through the Services. We implement administrative, technical, and physical safeguards designed to protect this data while it remains on our platform.

10.2 Collaborator Storage - Collaborators may receive, access, or download Member Personal Data in connection with ticket purchases, membership services, or event participation. Collaborators are equally responsible for securely storing and protecting such data once it is in their possession, whether stored electronically or physically. Collaborators may only retain Member Personal Data for as long as necessary to fulfill the specific purpose for which it was gathered, unless longer retention is required by law.

10.3 Third-Party Systems – Collaborators may not use third-party vendors, platforms, or service providers (e.g., CRMs, email marketing tools, ticketing systems) to manage or store Member Personal Data collected through the NEO-SOCIAL platform without prior disclosure to Members and compliance with this Privacy Policy. Collaborators may only gather, store, or otherwise process Member Personal Data outside of the Services where such processing is (a) necessary to provide the agreed-upon event or service, (b) transparent to Members, (c) based on appropriate consent where required, and (d) consistent with this Privacy Policy. In cases where additional data is collected through event forms, raffles, or similar activities, Collaborators are responsible for ensuring that any third parties involved maintain safeguards and practices consistent with this Privacy Policy and applicable laws.

10.4 Member Rights - Collaborators must fully comply with all Member data rights, including any requests for access, correction, or deletion of Personal Data. Upon NEO-SOCIAL’s instruction, or in response to a Member’s lawful request, Collaborators are required to immediately delete, anonymize, or return all Member Personal Data, unless retention is explicitly required by law. Failure to comply may result in suspension or termination of access to the NEO-SOCIAL platform and potential legal liability.

10.5 Liability - Collaborators acknowledge that they, as well as NEO-SOCIAL remain liable for the protection and lawful processing of any Member Personal Data in their custody

11. SHARING INFORMATION

11.1 Selling Data - As mentioned above, we consider your data safety to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers, but we may advertise your use of our NEO-SOCIAL services. There are certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you.

We may share your information with other Collaborators, venues, Members, payment processors, service providers, and other third parties as necessary to provide the Services. We may also share your information in response to legal requests, to protect our rights or the rights of others, or in connection with a business transaction that helps us uphold the Services we provide to Members and Collaborators.

11.2 Parent Companies, Subsidiaries and Affiliates - We may also share your Personal Data with affiliates for purposes consistent with this Privacy Policy. Any NEO-SOCIAL future state parent company, subsidiaries or affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.

11.3 NEO-SOCIAL Agents, Consultants and Service Providers - We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of NEO-SOCIAL to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies, freelancers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.

12. INTERNATIONAL USERS

12.1 If you are accessing our Services from outside the United States, please be aware that your Personal Data may be transferred to, stored, and processed in the United States or other countries where our servers are located and our central database is operated. These countries may not have the same data protection laws as your jurisdiction. By using our Services, you consent to this transfer, processing, and storage of your information in the United States and other jurisdictions.

12.2 Where Personal Data is transferred outside of the jurisdiction in which it was gathered (e.g., from the European Union to the United States), NEO-SOCIAL will implement appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

13. LEGAL REQUIREMENTS

We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

14. PERSONAL DATA STORAGE

We take what we believe to be reasonable steps to protect the Personal Data gathered via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free.

15. PERSONAL DATA RETENTION

We may retain your Personal Data as long as you are registered to use the Services. You may delete your account through your profile settings. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. As Collaborators, we retain your data as long as we maintain a relationship with you and for a limited period of thereafter as necessary to meet business and legal requirements.

16. ACCESS, UPDATE OR CORRECT YOUR PERSONAL DATA. SUBJECT RIGHTS PROCEDURES

16.1 You may update or correct your Personal Data at any time by logging into your account.

In addition to the rights already described, Collaborators may exercise the following rights (where applicable under GDPR, CCPA, or similar laws):

  • Access & Portability – You may request a copy of the Personal Data we hold about you, including in a portable format.
  • Correction – You may request correction of inaccurate or incomplete Personal Data.
  • Deletion – You may request that we delete your Personal Data, subject to lawful retention requirements.
  • Restriction & Objection – You may request that we restrict or stop processing your Personal Data in certain circumstances.

16.2 For the purpose of the EU General Data Protection Regulation (the “GDPR”) (and any other applicable UK laws, such as the UK GDPR):

  • NEO-SOCIAL acts as a data Controller: NEO-SOCIAL is the data controller of personal data it collects directly from members and Collaborators in connection with their NEO-SOCIAL accounts, services, and general platform activity.
  • Collaborator as Controller: Where the Collaborator determines the purposes and means of processing personal data (e.g., collecting attendee details for events, giveaways), the Collaborator acts as an independent data controller under the GDPR and is responsible for ensuring compliance.
  • NEO-SOCIAL as Processor: To the extent NEO-SOCIAL processes personal data solely on behalf of the Collaborator (e.g., sending communications, ticketing, or analytics relating to the Collaborator’s initiatives), NEO-SOCIAL will act as a data processor in accordance with Article 28 GDPR and will process such data only on documented instructions from the Collaborator.

Responsibilities

  • Each party, when acting as a data controller, shall independently comply with our obligations under the GDPR, including providing required notices to data subjects, as described in the GDPR, and responding to data subject rights requests under Articles 12–23 GDPR.
  • When NEO-SOCIAL acts as a processor, it shall: a) implement appropriate technical and organizational measures to protect personal data (Article 32 GDPR); b) ensure that any sub-processors are bound by equivalent obligations (Article 28(4) GDPR); and c) notify the Collaborator without undue delay in the event of a personal data breach (Article 33 GDPR).

Cooperation

Where Collaborators and NEO-SOCIAL are joint controllers within the meaning of Article 26 GDPR, we shall determine our respective responsibilities for compliance in good faith and upon reasonable request, and will provide members with the essence of such arrangement.

Any data deletion requests must be submitted through the app’s function or by emailing Questions@NEO-SOCIAL.app. We may require reasonable verification of identity before fulfilling a request and will respond within the timeframes required by law (generally within 30–45 days).

17. DATA BREACH NOTIFICATION

In the event of a data breach that is likely to result in a risk to your rights or freedoms, NEO-SOCIAL will notify those affected without undue delay and in accordance with applicable law. Collaborators are required to notify NEO-SOCIAL immediately if they become aware of any breach involving Member Personal Data in their custody.

18. EXCLUSIONS

18.1 Personal Data Provided to Others - This Privacy Policy does not apply to any Personal Data that you share with other Collaborators, Members, or third parties outside of the NEO-SOCIAL platform. For example, if you exchange information directly through email, messaging apps, or other channels, NEO-SOCIAL is not responsible for how that data is gathered, used, or protected. Our responsibility is limited to the Personal Data we gather, store, and process directly through the NEO-SOCIAL platform.

18.2 Third Party Sites - This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

19. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, pixels, and similar tracking technologies to gather information about your interactions with our Services, including your browsing behavior and preferences. You can control cookies through your browser settings and other tools. If you disable cookies, some parts of the Services may not function properly.

IN ADDITION TO SECTION 16, THE FOLLOWING SECTIONS DESCRIBE AREAS WHERE NEO-SOCIAL AND STUDIO COLLABORATORS WORK JOINTLY TO PROTECT MEMBERS’ PRIVACY RIGHTS, AS WELL AS AREAS WHERE COLLABORATORS BEAR INDEPENDENT RESPONSIBILITY FOR SAFEGUARDING MEMBER DATA AND ENSURING PRIVACY COMPLIANCE

20. PROTECTING MEMBER PRIVACY AND INFORMATION AS A NEO-SOCIAL COLLABORATOR

20.1 As a Collaborator, you may receive data and information from NEO-SOCIAL, including information related to Members, other Collaborators, or third parties. We provide this information to enhance your ability to conduct business on our Platform and to ensure that Members receive a high-quality experience.

This may include Personal or aggregated data submitted directly by a Member, data submitted on behalf of another individual (such as a guest), or data gathered through custom event registration forms you create.

20.2 Collaborator Data Practices - As a Collaborator, you may independently use the NEO-SOCIAL platform to create event registration pages that gather additional information from Members. Please be aware that:

  • When a Member registers for your event or otherwise provides information in connection with your activities, that information will be shared with you as the Collaborator.
  • As outlined in Section 16, you, as a Collaborator, share responsibility as a data controller for managing Member Personal Data in compliance with all applicable privacy and data protection laws, as well as the commitments in this Privacy Policy. Any misuse of Member Personal Data is strictly prohibited and will result in permanent removal from the Platform.

NEO-SOCIAL further requires that Collaborators respect the privacy of Members and prohibits the misuse, unauthorized disclosure, or sale of such Personal Data. While Collaborators, not NEO-SOCIAL, control the content of event registration forms and the specific Personal Data they request from Members, NEO-SOCIAL may intervene if we determine that the data gathering practices compromise the safety or integrity of the community.

While using our Services and as long as our Services apply to your event management, ticketing or payout system, you are responsible for ensuring that all Personal Data you collect, access, or use through NEO-SOCIAL is handled in accordance with this Privacy Policy, your own privacy practices, and all applicable data protection laws. You may not sell, misuse, or disclose such information, except as necessary to provide the event or activity for which it was collected. In instances where you have a Privacy Policy that contradicts this policy the NEO-SOCIAL policy supersedes.

20.3 Where There is Shared Responsibility - As described in section 16, NEO-SOCIAL and Collaborators share responsibility for protecting Member and Event Ticket holder data. Stated differently:

  • NEO-SOCIAL acts as the platform provider, responsible for securing data gathered through its Services and for ensuring compliance with applicable privacy and data protection laws where it is the data controller or processor.
  • Collaborators act as independent data controllers with respect to any additional Personal Data they collect or request through custom registration forms or other interactions. Collaborators must implement appropriate privacy policies, practices, and safeguards to protect this data and use it solely for the purposes of fulfilling event publishing, ticketing, and marketing services conducted through NEO-SOCIAL.

By using the NEO-SOCIAL platform, Collaborators agree to respect the privacy of Members and Ticket holders and to share Personal Data only in ways consistent with this Privacy Policy, applicable law, and their own publicly stated privacy practices.

20.4 Collaborator Liability - Collaborators, not NEO-SOCIAL, are solely responsible for any off-platform privacy violations, breaches, or misuse of Personal Data that result from their own actions, omissions, or mishandling of Member or Ticket holder data. Collaborators and not NEO-SOCIAL are liable for any damages, losses, or claims arising out of a Collaborator’s failure to comply with applicable privacy laws, this Privacy Policy, or their own stated privacy practices.

Any data breach on a Collaborator’s end may jeopardize ongoing access to the NEO-SOCIAL platform. Such breaches may result in immediate action, without prior warning, if the Collaborator is found to be in violation of privacy, data protection laws, or platform safety requirements.

21. COLLABORATOR RESPONSIBILITY FOR TICKETING DATA

Collaborators may receive Personal Data from Members and Event Ticket holders as a result of both past and upcoming ticket purchases. For example, when a Member purchases a ticket to your event, you may receive their name, phone number, and any other information they provide during registration. Similarly, for upcoming events, registration data submitted in advance may be accessible to you.

As a Collaborator, you are responsible for ensuring that all such Personal Data—whether from past transactions or future ticket sales—is handled securely and in compliance with applicable data protection laws. This includes implementing appropriate safeguards to prevent unauthorized access, use, or disclosure, and using the data only for purposes related to the event or activity for which it was gathered.


22. NEO-SOCIAL SOCIAL EXPERIENCE ASSESSMENTS, HEALTH AND HEALTH-RELATED DATA
NEO-SOCIAL includes in-app social experience assessments designed to help make certain social health-related insights more accessible and useful to Members. These assessments may involve information that is sensitive and personal in nature.

While NEO-SOCIAL is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), NEO-SOCIAL applies safeguards consistent with HIPAA’s spirit and intent to protect the confidentiality and security of such data. Collaborators acknowledge and agree to uphold these standards when accessing, handling, or otherwise processing any Member data.

Individual responses are used solely to provide each Member with their own personalized dashboard of metrics and will never be made available to Collaborators. What may be made available to Collaborators is combined responses from many Members in de-identified, aggregated form to generate broader insights. NEO-SOCIAL will make every effort to ensure aggregated insights cannot be reverse-engineered, extracted, or otherwise used to identify individual Members by Collaborators or any other party. Collaborators are strictly prohibited from attempting to re-identify, extract, or misuse aggregated data.

All assessment data is transmitted and stored using industry-standard encryption and is protected through administrative, technical, and organizational safeguards designed to prevent unauthorized access, disclosure, or alteration. Collaborators agree to treat all assessment data with the heightened level of protection afforded to health-related information, and to comply with NEO-SOCIAL’s policies regarding data safety, confidentiality, and security.

Collaborator Restrictions
Collaborators expressly agree that they shall not, under any circumstances:

  • Export, download, copy, or otherwise transfer aggregated social experience insights outside of the NEO-SOCIAL platform.
  • Access or attempt to access individual Member dashboards or metrics.
  • Use Member data for any purpose other than providing services through the NEO-SOCIAL platform.
  • Attempt to re-identify de-identified or manipulate aggregated data.
  • Disclose, sell, license, or otherwise share Member data with any third party without NEO-SOCIAL’s prior written consent.

Breach Consequences
Any violation of these obligations will be treated as a material breach of this Agreement. In the event of such a breach:

  • NEO-SOCIAL may immediately suspend or terminate the Collaborator’s access to the platform and its services.
  • The Collaborator may be held liable for any damages, costs, or losses resulting from the breach, including but not limited to regulatory penalties, reputational harm, and remediation expenses.
  • NEO-SOCIAL reserves the right to pursue injunctive relief and any other remedies available at law or in equity.

23. COLLABORATOR THIRD PARTY USAGE

Collaborators are responsible for handling Member Personal Data in a manner consistent with NEO-SOCIAL’s Privacy Policy, including when using authorized Third Party Partners.

There will be some unique instances where you as a Collaborator may have an authorized third party (“Third Party Collaborator”) help manage an event published and ticketed through NEO-SOCIAL — for example, a concert venue allowing a promoter to use its NEO-SOCIAL account. In such cases, the Collaborator is responsible for ensuring that any Personal Data shared with these Third Party Collaborators is handled securely and in compliance with applicable privacy and data protection laws. Collaborators must take appropriate measures to protect any Member information and is responsible for any off-platform privacy breaches or misuse that occurs as a result of their actions or the actions of their authorized third parties.

NEO-SOCIAL will hold Collaborators fully accountable for any misuse or breaches caused by Collaborators or their Third Party Partners, Collaborators must therefore ensure they are fully upholding the privacy protections guaranteed to Members under this Policy or any other applicable policy. Any misuse of Member data by Collaborator may result in a permanent removal of Collaborator from the NEO-SOCIAL platform.

24. COLLABORATOR PRIVACY POLICIES

Collaborators who gather or process Personal Data outside of the NEO-SOCIAL platform are required to maintain their own privacy policies that meet applicable legal standards. Such policies must clearly explain how Member data will be used, stored, and protected.

FURTHER, AND UPON REQUEST

25. CHILDREN - CHILDREN’S ONLINE PRIVACY PROTECTION ACT

NEO-SOCIAL does not knowingly gather Personal Data from individuals under the age of sixteen (16) (“Children”) through the platform. Collaborators are also prohibited from gathering Personal Data from individuals under the age of sixteen (16) unless they have obtained verifiable consent from a parent or legal guardian. Collaborators are responsible for ensuring that any data they gather from individuals under the age of sixteen (16) complies with applicable laws and regulations, including parental consent requirements. If you have reason to believe that a child under the age of sixteen (16) has provided Personal Data to us through the Services, please contact us at QUESTIONS@NEO-SOCIAL.APP and we will endeavor to delete that information from our databases.

26. CHANGES TO THIS PRIVACY POLICY

We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.